White screen of death

Troubleshooting No Comments

The White Screen of Death (WSoD) appears as a blank screen with no information and is usually a sign of PHP or database errors.

What Causes the Issue

The following are often the cause of a WSoD:

  • Plugin compatibility issues
  • Problems with your WordPress theme, especially if you’ve activated a new theme or created a new website on WordPress
  • Missing or renamed theme directory. This error usually occurs when developers create a local development environment and clone the database, which may be missing or renamed.
How To Fix the Issue

If you’re experiencing a WSoD, try these troubleshooting methods:

  • Deactivating your plugins. Similar to the internal server error, try deactivating and reactivating plugins to find the error’s root cause.
  • Activating your theme. Log in to your WordPress dashboard or access your website via FTP and look for the /wp-content/themes/ folder. (If you did the latter, rename the folder of the active theme.)
  • Accessing the wp-login.php or /wp-admin/ as an administrator. You should be able to see a WordPress error message saying something like “The theme directory “{theme-name}” does not exist.”

If you see this error message, try switching the admin side themes, renaming your directory, or editing the “theme” and “stylesheet” records in wp_options.

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